Effective Date: January 1, 2026

Welcome to MI Dynamic Medical Group LLC. These Terms & Conditions govern your access to and use of our website, in-office services, telepsychiatry services, and SMS communications. By accessing our website or receiving services, you agree to these Terms. If you do not agree, please do not use our services.

1. About Our Practice

MI Dynamic Medical Group LLC provides outpatient psychiatric evaluation, medication management, and mental health treatment services.

Practice Locations:
1222 SE 47th St, Ste 201
Cape Coral, FL 33904

3901 NW 79th Ave, Suite 250
Miami, FL 33166

Phone: (239) 342-6516
Fax: (239) 374-8342
Email: patients.mdmg@gmail.com

2. Medical Disclaimer & Emergencies

Our services are intended for outpatient psychiatric care and are not a substitute for emergency medical or psychiatric treatment.

If you are experiencing a medical or mental health emergency, call 911 immediately or go to the nearest emergency room.

Do not use email or text messaging to communicate urgent or emergency matters.

3. Eligibility for Services

To receive services:

• You must be at least 18 years old, or

• A parent or legal guardian must provide written consent for minors.

• You must be physically located in a state where our providers are licensed at the time of service (for telehealth).

4. Appointments, Cancellations & No-Show Policy

Patients are expected to arrive on time for scheduled appointments.

• A minimum of 24 hours’ notice is required to cancel or reschedule.

• Late cancellations or missed appointments may result in a no-show or late cancellation fee, in accordance with our office policy.

• Repeated missed appointments may result in discharge from the practice.

5. Payment & Insurance

You are financially responsible for all services rendered.

• We accept insurance and self-pay patients.

• Copayments, deductibles, and self-pay balances are due at the time of service unless prior arrangements have been made.

• Insurance coverage is not a guarantee of payment. Any balance not covered by insurance is the patient’s responsibility.

6. Telepsychiatry Services

Telehealth services are provided through secure, HIPAA-compliant platforms. However:

• Technical issues (internet outages, platform disruptions) may occasionally occur.

• MI Dynamic Medical Group LLC is not responsible for service interruptions caused by third-party technology providers.

• Patients are responsible for ensuring a private, secure location during telehealth sessions.

7. Confidentiality & HIPAA

We are committed to protecting your privacy. All protected health information (PHI) is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal and medical information.

Email communication may not always be fully secure. By communicating with us via email, you acknowledge and accept potential security risks.

MI Dynamic Medical Group LLC
Effective Date: January 1, 2026

MI Dynamic Medical Group LLC is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, telepsychiatry services, in-office services, and SMS communications.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name

• Date of birth

• Address

• Email address

• Phone number

• Insurance information

• Emergency contact information

B. Protected Health Information (PHI)

• Medical and psychiatric history

• Diagnoses

• Treatment plans

• Medications

• Clinical notes

• Other health-related information protected under the Health Insurance Portability and Accountability Act (HIPAA)

C. Technical Information (Website Use)

• IP address

• Browser type

• Device identifiers

• Pages visited

• Website usage data

D. SMS Communication Information

When you opt in to receive SMS messages, we may collect:

• Your mobile phone number

• Wireless carrier

• Date, time, and content of messages

• Your responses to SMS communications

2. How We Use Your Information

We use your information to:

• Provide psychiatric evaluation and treatment services

• Manage appointments and send reminders

• Communicate regarding care and follow-ups

• Process payments and insurance claims

• Improve our website and services

• Comply with legal and regulatory requirements

Your SMS contact information is used solely for appointment-related and patient-care communications.

SMS opt-in data and phone numbers are not shared with any third party or affiliate for marketing or promotional purposes.

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information only when necessary with:

• Licensed providers involved in your care

• Insurance companies and billing services

• HIPAA-compliant technology vendors (e.g., electronic health record systems, telehealth platforms, secure messaging systems) under strict confidentiality agreements

• Government or regulatory authorities when required by law

SMS consent and phone numbers are never shared for marketing purposes.

4. HIPAA & Your Privacy Rights

As a healthcare provider, we comply with HIPAA regulations.

You have the right to:

• Access your medical records

• Request corrections to your health information

• Request restrictions on certain disclosures

• Receive an accounting of disclosures

• Request confidential communications

• File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact our office using the information below.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

• Our electronic health record system is HIPAA-compliant.

• Our telehealth platform uses encrypted technology.

• Access to patient data is limited to authorized personnel only.

While we take reasonable precautions, no method of electronic transmission is 100% secure.

6. SMS Communications Privacy

If you opt in to receive SMS messages from MI Dynamic Medical Group LLC:

• Messages may include appointment confirmations, reminders, rescheduling notices, and limited follow-up communications.

• Message frequency varies based on your appointment schedule.

• Message and data rates may apply per your wireless provider.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or call (239) 342-6516.

SMS information is securely stored and used solely for communication related to your care.

7. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Email Communications

If you communicate with us via email (patients.mdmg@gmail.com), please be aware that standard email may not be fully encrypted. Avoid including urgent or highly sensitive medical information in unsecured email communications.

10. Retention of Information

We retain medical and billing records in accordance with Florida state law and federal regulations governing healthcare record retention.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of any updates.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

MI Dynamic Medical Group LLC

📍 1222 SE 47th St, Ste 201
Cape Coral, FL 33904

📍 3901 NW 79th Ave, Suite 250
Miami, FL 33166

📞 Phone: (239) 342-6516
📠 Fax: (239) 374-8342
📧 Email: patients.mdmg@gmail.com